Hi Anatoli,
Please follow below steps to resolve the issue :
FOR BusinessObjects Enterprise XI R3
- Find the lsi folder: %Documents and Settings\<useraccount>\Application Data\Business
- Objects\Business Objects 12.0\lsi
- Delete all the files in that directory
FOR SAP BusinessObjects Business Intelligence Platform 4.x
- Find the lsi folder: %Documents and Settings\<useraccount>\Application Data\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\lsi
- Delete all the files in that directory
Regards,
Mahak